The global pandemic has provided an enormous shock to businesses and, for many in the mid-market, fundamentally tested their ability to deal with crisis and disruption.

Indeed, according to Grant Thornton’s IBR data, 42.2% of global respondents think they will need to improve crisis management processes after the COVID crisis.

But those businesses with robust governance and contingency were able to respond to disruption more quickly and, in doing so, minimised their exposure to risk and improved their reputations accordingly. As businesses look to the future and attempt new initiatives, a proactive risk and governance approach can successfully deliver innovation and growth.

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